Refund policy

Returns Policy:

Unused Products: If your product has not been used, you may return it for a full refund.

 

Used Products: Products that have been used are eligible for a partial refund or may not be refundable, depending on the condition of the item.

To initiate a return, please contact our customer service team within a reasonable time after receiving your order and provide details about the product condition.

Refund Policy for Video Bookings:

All video bookings are  non-refundable. Please ensure your schedule and requirements are confirmed before booking.